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What device is used for the test? I would like to run an initial test on your connection kindly, PM me your account details (Username/Customer ID or Contact number Associated with the account)
Thanks for sending me your details, @Masteryoda2u. I will run initial test on your service and get back to you shortly.
I arranged one of our Technicians to contact you yesterday, unfortunately no avail.
I would like to know what time I can arrange a call from our Technician today.