Get online support
I have installed the modem and am getting 20 to 40 Mbps but I have paid for NBN100. When is the technician coming to improve the speed?
Hi @juliegoode1
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
Regards,David_M
I have created a fault ticket for one of our engineers to investigate. Someone should contact you within 24-48hrs.
I have PMed you your fault reference number.
Regards,
David_M
