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I purchased a NBN bundle plan on the 19th of March and have requested to port my telstra home phone number over to tpg, i was told it will take up to 5 working days. As of i right now i have not received any notifications from tpg whether the number has been ported or not but it has been over 7 working days now. Would like to have an update on that so i can cancel my home phone landline with telstra asap. Or does the number get fully ported after i have my NBN installed?
Also with the whole COVID-19 and lockdown situtation now, a NBN technician has been booked for installation in my area next week, will this affect the technician and my scheduled installation date?
This was posted on the forum this morning.
IMPORTANT ANNOUNCEMENT: Delay porting your home phone number to TPG (due to Telstra COVID-19 impact)