Power turned off, now no internet

[ardnaxela]

Hi there

My power was turned off this morning (and turned back on), and now the internet connection on my ncd is flashing red/blue

It has been fine for weeks up until now
How can I get it to start working again?

Thank you in advance

[Anonymous]

Hi @ardnaxela, 

I've escalated your connection issue with our Engineering Team for further investigation. Your ticket reference number is 12226889 and a case engineer will be ringing you within the day for updates. Let me know if you need anything else.

Regards, 

Angeli