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Power turned off, now no internet

ardnaxela
Level 2
Hi there

My power was turned off this morning (and turned back on), and now the internet connection on my ncd is flashing red/blue

It has been fine for weeks up until now
How can I get it to start working again?

Thank you in advance
1 REPLY 1
Angeli
Moderator

Hi @ardnaxela

 

I've escalated your connection issue with our Engineering Team for further investigation. Your ticket reference number is 12226889 and a case engineer will be ringing you within the day for updates. Let me know if you need anything else.


Regards, 

Angeli