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Problem still lingering

Rimplenegi
Level 2

Dsl light on but no internet.
2nd time modem changed,5 times technician came into our house.
TPG blaming NBN ,and NBN CO blaming TPG.

Any solution ,it has been now 22 days.

1 REPLY 1
BasilDV
Moderator

Hi @Rimplenegi

 

We apologise for the inconvenience this has caused.

 

Based on the notes from our NBN Engineers, the issue is within the NBN network which needs to be investigated by an NBN technician.

The schedule for the visit will be given via SMS or Email once booked.

 

Stay safe.

BasilDV