There's a couple of things I'd like to query, please.
1. I'm aware that public holidays & the weekend can affect what day the $$ comes out, so apart from that, I was wondering what the date is, that my monthly direct debit is meant to be coming out of my bank account, please. I have tried to look through my (start up) e-mails, but I can't find where it gives me a date. Thank you.
2. At this stage me & my husband have not been able to work for a couple of weeks now, due to the Covid virus, & so far, we have no money coming in, until we start getting Centrelink payments. When our next amount of $69.99 is due, at this stage I will have no money in there to pay it. I wasn't sure what to do, so thought I would let you know. Obviously I have no issue with paying it, at all, 😊 I just have no money, so I'm wondering if there's a process you have in place for customers, for this situation?
Thank you. I look forward to hearing from you. Kind regards,