RELOCATION

MichaelHELP
Level 2

Been trying to get TPG to complete the NBN connection without success.

Last message was that NBN had not registered the address, however NBN had made their connection over a month ago and TPG were informed. 

What is delaying TPG in completing this work and getting us the service we require 

2 REPLIES 2
KarlB
Moderator

Hi @MichaelHELP 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

 

KarlB
Moderator

Hi @MichaelHELP 

 

Thanks for your PM. I have requested for our Provisioning Team to investigate, and call you back later on today with an update.

 

Regards,

Karl