RELOCATION

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Level 1c

Been trying to get TPG to complete the NBN connection without success.

Last message was that NBN had not registered the address, however NBN had made their connection over a month ago and TPG were informed. 

What is delaying TPG in completing this work and getting us the service we require 

2 REPLIES 2
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Moderator

Hi @MichaelHELP 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

 

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Moderator

Hi @MichaelHELP 

 

Thanks for your PM. I have requested for our Provisioning Team to investigate, and call you back later on today with an update.

 

Regards,

Karl