Reaching out for Help

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Level 1a

Hello, 

 
I am still struggling with the internet. Since Jan the internet has been dropping out intermittently, now it is just off. I raised this issue in Jan but it has not been resolved. 
 
We are now working from home, I am nearly out of mobile data. I cannot seem to contact anyone from TPG. Can someone please call me to help resolve this. At this rate I won't be able to work. 
 
The Network Connection Device has the connection link (chain light, third from left hand side) flashing red now.
 
 
1 REPLY 1
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Level 1a

Sorry for TPG, yes I have turned off & on the power and yes I have rest the modem, but the issue continues