Relocating

[Dolraj1985]

Hi there,

I did all the process through the online system regarding the relocating internet facility in my new address.

However, I didn't get any confirmation email when it is going to be install.

Could you please inform me and call me to solve the process. My plan is NBN and and there is also NBN in my address.

Many Thanks

Dol

[RajenS · Accepted solution]

Hi @Dolraj1985 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[Dolraj1985]

HI Rajen,

User Name:- dolraj1985

Mobile:- 0404290333

Please solve this process soon. I am in urgent need of internet facility in my new home.

Thanks

[RajenS]

Hi @Dolraj1985 

             looking at your account now 

Thanks 

Rajen 

[RajenS]

Hi @Dolraj1985 

                Please check your PM, your username not matching our records, I have a different username linked to your Mobile, 

Thanks 

Rajen

[Dolraj1985]

Please fixed it soon all my universites assignment are due .Please call me as soon as.

[RajenS]

Hi @Dolraj1985 

    I am still waiting for your account details 

Thanks 

Rajen 

[Dolraj1985]

Could you please check in your system about my account details. I already gave you all my personal information.

If you are confuse why not you call me.

Since 12 hrs you are only asking personal details. You know I am with TPG more than 3 years.

This is not a good customer service.

However my account numbere is 5798104.

Hope this time you have enough information to solve the problem.

Many thanks

Dol