Router Ethernet issue

davidorth1
Level 2
Router has an issue - wifi works ok but none of the 4 Ethernet ports work. They all stopped working at the same time, rebooted the router, turned it off over night, same issue. I plug the pc in via Ethernet cable and it doesn’t even assign an IP address, changes cables changes ports, all ports stopped working at the same time which makes me think it’s a hardware issue. If I manually assign an IP assess I can’t ping the router either
2 REPLIES 2
alanguide
Level 7

What model router?

BasilDV
Moderator

Hi @davidorth1 

 

What is the make and model of your device?

You need to reset the modem/router as well, by pressing the button inside the pinhole.

 

If it's still not working after that, then it may be faulty.

 

BasilDV