Service is awaiting activation, NCD not sent

[projuri]

Hello,

I have received a text message that says "service is awaiting activation", I have plugged in my modem and internet light is not coming. Also, reading community posts indicates that I need to have NCD setup that wasn't sent to my address.

Could you please advice?

[Ken-C]

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards