Slow NBN FTTC

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Level 1b

Hi,

 

I recently moved to a new house and got my TPG account moved as well.

This house just had NBN rolled out and have got it connected to TPG NBN 50 plan over FTTC.

The speed I am getting is close to 10-11 MBPS even after connecting via LAN cable directly to the TPG router, at multiple times during the day.

 

Please resolve.

3 REPLIES 3
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Moderator

Hi

 

Please send me your username , customer account id or mobile phone number attached to your service and i will assist you.

 

John

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Moderator

Hi,

Could you private message me with our Username and contact details, so I can assist you,

Regards,

Sajal

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Moderator

Hi @mannisingh ,

Nice to tallking to you.I can see you are in NBN 12 Standard plan and you are getting right speed, as  I mention to you , pls download mobile apps and change the plan.If you have any issue pls Private Message me.

Regards,

Sajal