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Hi @asaadhabeb,
I was able to confirm that the NBN box it configured for the new address. Let us know should you require further assistance.
Regards,
Hi @asaadhabeb ,
We're able to locate the account using your community details and we've seen that you have been in contact with one of our NBN Provisioning Case Manager and discussed details about the missing NTD box on the new address.
We will chase this with our Provisoning Team for additional reference on the ongoing activation of the service, updates will be provided via SMS or Phone call when it becomes available.
Regards,
Hi @asaadhabeb,
I was able to confirm that the NBN box it configured for the new address. Let us know should you require further assistance.
Regards,