Speed up my NBN activation

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asaadhabeb
Level 2
Can someone please, finds out if my NBN will get activated ASAP. THANKS
1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @asaadhabeb,

 

I was able to confirm that the NBN box it configured for the new address. Let us know should you require further assistance.

 

Regards,

 

 

View solution in original post

3 REPLIES 3
Shane
Moderator

Hi @asaadhabeb ,

 

We're able to locate the account using your community details and we've seen that you have been in contact with one of our NBN Provisioning Case Manager and discussed details about the missing NTD box on the new address.

 

We will chase this with our Provisoning Team for additional reference on the ongoing activation of the service, updates will be provided via SMS or Phone call when it becomes available. 

 

Regards,

 

 

asaadhabeb
Level 2
Dear sir
TPG has delivered the NTD box , but it was sent to the old address and now I have to chase it up. I would like to ask if the NTD box been configured to the new address which is ( 13 newbolt street, WETHERILL PARK NSW 2164). THANK YOU
Shane
Moderator

Hi @asaadhabeb,

 

I was able to confirm that the NBN box it configured for the new address. Let us know should you require further assistance.

 

Regards,

 

 

View solution in original post