TP-Link Deco X68 setup

0410327568
Level 2

I bought TP-Link Deco X68 setup (2 packs) as the coverage of the modem that TPG provided is not good enough. I used a cable to connect from my main router to this new Deco X68. However, the Internet connection with Deco X68 can not been established.

 

I chose

  • IPv4 Connection
  • PPPoE
  • Ignore Ping from WAN (disabled)
  • IPTV/VLAN - "ISP - Australia - TPG Network" then the Internet VLAN ID is 2 and VLAN Priority is 0"
  • Username is the username of my TPG Account (no "@tpg.com.au)) and the password that I used to login into TPG Account

Could you help to tell me if any configuration is not correct? Thanks!

 

1 REPLY 1
david64
Master

Hi @0410327568 . What type of NBN connection do you have?

Are you on Bundled NBN/VOIP plan or Data Only plan?

Are you trying to connect the Deco main unit directly to the NBN box, or connecting to the existing wifi router?

You can try "Other" as isp name. And try username with @tpg.com.au  .