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TPG NBN serial number mismatch

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Sennakse
Level 2
Can you please arrange the call on Friday ?
Ahra_G
Moderator

 Certainly, @Sennakse! What would be the best time to contact you? 

Sennakse
Level 2
Call me anytime after 9 am. I would like to sort out this asap.
Riezl
Moderator

We'll have a case manager contact you between 10AM and 11AM, @Sennakse.

Riezl
Moderator

Hi @Sennakse, we can see that our Provisioning Team has been in touch with your colleague and discussed the concerns raised.

 

Should you wish to speak with the case manager directly, please provide us your availability so we can organise a callback. Thank you.

Riezl
Moderator

Hi @Sennakse, we can see that the issue has been resolved. Feel free to message us should you need further assistance. Cheers!