TPG Vr1600 not working

vr101803131116
Level 2
Our router does not have light on 'dsl' and 'internet'. It was working before, now it has stopped working. pls help. i tried resetting already and changing wire that connects to telephone line and router but still no internet connection.
1 REPLY 1
BasilDV
Moderator

Hi @vr101803131116

 

Welcome to the Community!

 

We advise our customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here:

If not, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV