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Hi @mkhanal
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi @mkhanal
I have escaletd this to one of our relocations officers. FTTB relocations need to be processed manually.
Somone should call you ASAP.
Regards,
David_M