Moving Home

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Level 2

Hi I am an existing TPG customer , moving home and wish to relocate with my TPG NBN internet connectivity

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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, old service address, new service address or mobile number so i can send request for you.

regards

JayeshP9

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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, old service address, new service address or mobile number so i can send request for you.

regards

JayeshP9

View solution in original post

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Level 2

HI Jayesh

Thanks for the reply. I just private messaged you the details

please advse

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Moderator

Hi neetalsavant,

I have forwarded your request to moving team so someone will contact you or provide  update in an hour. 

later try to track your installation via MY TPG app.

regards

JayeshP9.

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Level 2

thanks Jayesh
I will PM you if no one contacts me
The TPG chat support has been frustrating and TPG team cant read the messages i am sending !

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Level 2

Hi Jayesh

I am trying to call back the TPG Home Team at 1300 865 124 as per the Voice Mail i received
Can you please ask them to call me back. I am sorry i missed the call earlier

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Level 2

HI Jayesh  I finally received a call from TPG, thank you However, when they realised its a relocation/moving home -i was put on hold and then the call dropped... It is very frustrating to see the service TPG has. I have struggled all day tp speak to someone to help me relocate my NBN connection please advise  thanks