Moving Home

[neetalsavant]

Hi I am an existing TPG customer , moving home and wish to relocate with my TPG NBN internet connectivity

[JayeshP9 · Accepted solution]

Welcome to TPG Community,

You can private message to me your customer ID, username, old service address, new service address or mobile number so i can send request for you.

regards

JayeshP9

[neetalsavant]

HI Jayesh

Thanks for the reply. I just private messaged you the details

please advse

[JayeshP9]

Hi neetalsavant,

I have forwarded your request to moving team so someone will contact you or provide  update in an hour. 

later try to track your installation via MY TPG app.

regards

JayeshP9.

[neetalsavant]

thanks Jayesh
I will PM you if no one contacts me
The TPG chat support has been frustrating and TPG team cant read the messages i am sending !

[neetalsavant]

Hi Jayesh

I am trying to call back the TPG Home Team at 1300 865 124 as per the Voice Mail i received
Can you please ask them to call me back. I am sorry i missed the call earlier

[neetalsavant]

HI Jayesh  I finally received a call from TPG, thank you However, when they realised its a relocation/moving home -i was put on hold and then the call dropped... It is very frustrating to see the service TPG has. I have struggled all day tp speak to someone to help me relocate my NBN connection please advise  thanks