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URGENT - NBN Installation No Internet at home

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Level 1

Hi there, Full name - sathyanarayanan balakrishnan
Service Address -Unit 8, 22-24, Tennyson Street, Parramatta, NSW 2150
Account number - 6590689
Issue - No internet at home. waiting for NBN to be installed. we relocated to the above mentioned new address last week. We have received the Wifi Router but internet access.

Could you please look into this asap, we are paying for your service but haven't got Internet access. 

3 REPLIES 3
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Moderator

Hi Sbalakrishnan,

Welcome to TPG community,

I am checking with my other team member for update of installtion.

regards

JayeshP9.

 

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Level 1a
 
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Moderator

Hi Merishep,

Welcome to TPG Community,

How can i help you?

You can private message to me your customer ID, username, old service address, new service address and mobile number so i can check here.

 

regards

JayeshP9