It seems the address entered whilst trying to have NBN setup is incorrect.
Was confirmed over phone correctly. Sadly they have entered the information incorrectly.
I had tried to call but couldn't stay on the line as it was over 30 minutes waiting.
I would still like to go ahead with this once the address has been updated to correct address.
Hi @sstaunton01 ,
We're sad to know that there has been an issue with the address of your application. We tried to use your community details and located an account which has been held due to incorrect address. Please shoot me a private message together with your best contact number and preferred time. I'll arrange one of our Sales Specialists to contact you to process a new application.