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Your newly installed broadband equipment is waiting to be automatically configured

Level 1b
Just copy from other poster because I GOT the same issue.
My new replacement modem AC1600 is playing up after reset. Displaying “Your newly installed broadband equipment is waiting to be automatically configured”.



i find several instances posted in the community. I followed up as per the instructions provided and waited several times for it to self configured after factory reset. Unfortunately the error remained unresolved. May require TPG tech interventions please.
1 REPLY 1
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Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter