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can not find any account forthe incoming call

schalliday
Level 2

Hi, why am i getting these VOIP logs saying "can not find any account forthe incoming call". I've never seen them before. I don't have a phone connected to my ISP service.

I've read other similar questions in this forum but they don't seem to have an answer or they end up with direct messaging to resolve them. 

 

 

 

1 REPLY 1
Anonymous
Not applicable

Hi @schalliday ,

 

Let us help understand what causing issues with the VoIP service. Could you shoot us a PM with your details so we can proceed with the initial investigation.

 

How to send a PM? 

 

Regards,

 

Hi, why am i getting these VOIP logs saying "can not find any account forthe incoming call". I've never seen them before. I don't have a phone connected to my ISP service.

I've read other similar questions in this forum but they don't seem to have an answer or they end up with direct messaging to resolve them.