drop out when transfer to technician

[naree]

I have no internet connection since 14/2/24.  I called technical support many times and my phone dropped out everytime the technical support transferring my call to another specialist technical team, 3 times so far so 3 hours on the phone at least.  I am hitting the brick wall here, it is painful when spending hours long on the queue eventually get some where then my call drop. 

I need the technical team to call me rather than I call them. What can I do. 

[BasilDV]

Help is here @naree 

We'd like to look into the account for better understanding of the situation and sort things out for you ASAP.

Please send us a private message with your account details.

BasilDV