TPG Community

mrpain19 · ‎21-08-2018

hi, I alreday got an email that my nbn has been active,and I install the modern and router in a right way. the lights all shows green. but I can not get on the internet. could you please help me with that

BasilDV · ‎22-08-2018

Hi @mrpain19,

Welcome to TPG Community!

We've managed to locate your account using your community details and learned that you were able to speak with our Tech team who helped you to configure your router for it to work.

We can detect that your internet service is working and stable. Should you require further assistance, please let us know.

Kind regards,

View solution in original post

BasilDV · ‎22-08-2018

Hi @mrpain19,

Welcome to TPG Community!

We've managed to locate your account using your community details and learned that you were able to speak with our Tech team who helped you to configure your router for it to work.

We can detect that your internet service is working and stable. Should you require further assistance, please let us know.

Kind regards,