lost password

Level 1

we seem to have lost the pass word to our wifi modem and as a result cannot log any new devices in

our current devices still connect - how do we retrieve the password or change it

1 REPLY 1
Level 9

Generally, the userid and password to login to the router web server is on a label on the router.  Usually, something like admin and admin.  If you have changed it and can't remember, you have to do a factory reset. If the label is missing, the user manual for the router should have  the userid and password.

If you mean the password to connect a wifi device, that is on the label also. If the label is missing, the user guide might indicate the default wifi password.

The admin password and wifi password are changed via the web server pages.