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Hi, moving into an existing property and have realised the NBN FTTC box does not have a power cord. How do i go about receiving one?
Welcome to the Community @louiseesmith97.
We'll raise this with our NBN Provisioning team and discuss the process.
Shoot me a PM with your TPG username or customer ID number.
We understand that your case manager has been in touch and the order for a replacement NBN NCD and power cord has been raised.
Updates will be provided via Email notification or phone call once available.