Welcome to the Community!
I've located your account using your Community details and can see that the modem is being shipped out from our warehouse today. I've sent you a Private message for the consignment of your modem.
You may view this link on How to Check TPG supplied modem delivery status. The delivery to metro areas and major towns takes 1 to 2 working days, while the delivery to rural and remote areas takes 2 to 4 working days.