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Nbn connection

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markbrocky
Level 1a
Level 1a
‎08-01-2019 02:27 PM
You have sent me a text:
TPG: Your NBN service is installed but we can't see you online. Pls connect your modem using info at http://link.tpg.com.au/xMoUBn or call 131423 for help.

You have not provided a modem so that I can connect.
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Riezl
Moderator Moderator
Moderator
‎09-01-2019 01:39 PM

Hi @markbrocky,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you have already received the TPG Modem today.

 

Here's a guide on how you can set up the equipment.

 

NBN FTTN/FTTB Setup - General Setup

 

https://community.tpg.com.au/t5/Featured-Articles/NBN-FTTN-FTTB-Setup-General-Setup/ba-p/56

 

Let us know should you need any assistance. Cheers!

 

 

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