no internet connection for over 12 hours

[dipanakrr]

Hi Team,

   I dont have internet connection for over 12 hours now.

   Is there any known issue in the area, Laverton 3028 postcode?

   Please let me know

Regards,

Dipankar

[BasilDV]

Hi @dipanakrr 

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

• TPG service status
• NBN network status

If not, please send us a private message with your account details.

BasilDV