no internet

yafei253699
Level 2
Often the network is not repaired, but I still do not have the network to use, I applied to stop the service just the day before yesterday

The stop date was on July 3rd, but within 24 hours of receiving the same stop, the network stopped.

It's ridiculous that I still pay, and I have to give 30 days to stop using the fee?

During the one-year use period, I have not used the Internet for more than 2 months, which is really ridiculous
1 REPLY 1
BasilDV
Moderator

Hi @yafei253699 

 

We'd like to have a better understanding of the situation and see what we can arrange for you.

 

Kindly send us a private message with your account details.

 

BasilDV