no internet

[Pepi]

I have moved house, I have connected my wifi modem to the house NBN box but there is no internet I was supposed to have internet on 25th January

[alanguide]

Can you post a photo of the lights on your NBN box?

[BasilDV]

Hi @Pepi 

Did you receive any notification that your service is ready or active on your new address/location?

If yes, and you are still not able to access the internet, please send us a private message with your account details and we'll see how can we help.

BasilDV