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phone line is not working but NBN is connected

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Level 1b

my account is deng0914. please fix my phone line it has been dead for 1 month. 

recently installed NBN but the phone line is still not working

2 REPLIES 2
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

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Level 1b

Hi,

 

My id is deng0914, my mobile is 0411760914.

 

Please solve this issue. thanks.