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New FTC nbn router not connecting ppp3 failed to authenticate ourselves to peer

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Level 2
Level 2
Hello, I have a brand Nbn FTTC new setup and no nbn connection. I checked the modem logs, and I have ppp3 failed to authenticate to ourselves to peer?

What should I do now?

Thanks
Donald
1 ACCEPTED SOLUTION

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Level 2
Level 2
Yes, all lights were on. I woke up the next morning, and the TPG provided router is all working (no config modification required). Thanks for your help.

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2 REPLIES 2
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Level 8

Do you have 4 blue lights on the NBN connection box?

Are you using the TPG-supplied wifi router? It should be pre-configured. Unless you have factory reset it.

If its your own router, you have to enter your TPG username and password into the Internet section; this is to do with PPPoE type connection. This is possibly what "authenticate" means.

Highlighted
Level 2
Level 2
Yes, all lights were on. I woke up the next morning, and the TPG provided router is all working (no config modification required). Thanks for your help.

View solution in original post