We got the NBN at the end of 2019 and everything was great till the last couple of days when the internet is working but the phone is not working even though there is a dial tone. When I call the land line number it is says it is disconnected. I see others have had the same issue. Could you please fix it thanks Cathie
Welcome to Community!
We're sorry to learn about the trouble you are experiencing with the homephone service. Your account showed that you've reached our phone support and the issue is now raised to our Engineering team.
Kindly allow them sometime to investigate the issue further. You should be provided with an update within the next 24hrs.