Welcome to TPG Community!
We're sorry to learn about the trouble you're experiencing in getting yout service activated. We successfully install and activate thousands of NBN services and apologies if this wasn't your experience.
Based on our records, you have spoken to one of our Case Managers and advised you that a tech visit is required.
An appointment is booked on 12 February 2020 between 8AM - 12PM. Please ensure that you or someone of legal age is present during the visit.
Should you have further queries, please don't hesitate to let us know.