No NBN connection

Level 1b
No NBN connection
2 REPLIES 2
Moderator

Hi @Forest700,

 

Welcome to TPG Community!

 

We have located the account using your community details. We can see that the issue has been escalated to our Engineering Team and a case engineer will contact you via SMS or phone call within the day to discuss the progression of the case.

 

Should you have a preferred contact number and time, please let us know via PM.

 

We apologise for the inconvenience.

 

Moderator

Hi @Forest700

 

An appointment is booked for you on 05 February 2020 between 8AM - 12PM and your attendance is needed. 

 

Kindly confirm here or via the SMS sent whether you are available on this date. 

 

 

Thank you.