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uselees chat support online

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Level 1

hi, i have been trying to chat online for support many times but the wait is just too long, and when chat comes on, they dont wait too long before disconnect you

 

often times, they tell you to try again..but when? everytime i tried to chat, same reply try again later

 

but when you try sales chat, they were available

 

where is this support when you need it?

only sales are important it seems

1 REPLY 1
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Moderator

Hi dng9,

 

My apologies if you are not able to reach our support people,

Due to precautionary measures to protect our staff from the COVID-19 outbreak, TPG’s telephone support team members will be transitioning to working from home. We appreciate your patience as you may experience longer wait times.

 

If you can advice the issue on your internet service, We can assist you.