NBN battery replacement

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Level 1a

I have been trying to contact TPG through online chat, email and twitter, but have been asked to wait for almost two hours (online chat) only to find that the support contact closed the chat. 

 

I just want to know if TPG provides nbn battery replacement service, or do I have to purchase the battery myself? 

 

2 REPLIES 2
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Level 9

This is a user-replaceable part.

NBN backup battery (Fibre to the Premises Only)

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Level 1a

Thank you! 🙏🏼