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4g data barred

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Level 1

My 4G data of one mobile account <removing mobile #> was barred on 9 September 2019, even just starting new month cycle. I paid already. Please check. Thanks 

1 REPLY 1
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Moderator

@DiepNguyen your new cycle is scheduled to kick in every 16th of every month.

 

The article on https://community.tpg.com.au/t5/Accounts-and-Billing/How-to-add-Mobile-Prepaid-Balance/td-p/16936 may be useful to you.