Unable to make or receive call

[DannyMing]

Hi there, I was unable to receive incoming call and make outgoing call, please assist me on this issue

[BasilDV]

Hi @DannyMing ,

Welcome to TPG Community!

We tried to locate your account using your community details to no avail.

What are the troubleshooting that you've done so far? Also, do you hear any dial tone on your home phone?

Please send me a PM with your TPG username or customer ID number.

How to send a PM? Click here.

Regards,

BasilDV