Account has expired

[Katefitzpatrick]

Hi there, 

My payment for two sim plans failed and subsequently both phone plans were cut and I am unable to make phone calls. I reinstated a new debit card and paid for the remaining balance. It has been over 4 hours and my service has not be reconnected. What is the time estimate for reconnecting my service?

Thank you, kind regards

Kate

[BasilDV]

Hi @Katefitzpatrick 

How's your service?

If it's still not working, please send us a private message with your account details and we'll take it from there.

BasilDV