Activated prepaid and now it says user not activated

[MadMick]

Hi tpg'ers, hooe y'all well 🥳Need help, Activated prepaid and now it says user not activated. Took me 20 minutes talking n waiting on phone to get told i would be transfered to sales. It wasn't a good introduction to tpg. Wondering if anyone else has had this happen. Thankyou 👍

[Anonymous]

Hi @MadMick ,

Welcome to the community!

Thanks for raising this to us, please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. We'll check the status of the Mobile service activation.

How do I private message (PM) in the community 

Regards,

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@MadMick wrote:
Hi tpg'ers, hooe y'all well 🥳Need help, Activated prepaid and now it says user not activated. Took me 20 minutes talking n waiting on phone to get told i would be transfered to sales. It wasn't a good introduction to tpg. Wondering if anyone else has had this happen. Thankyou 👍

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