Hi @MadMick ,
Welcome to the community!
Thanks for raising this to us, please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. We'll check the status of the Mobile service activation.
Hi tpg'ers, hooe y'all well 🥳Need help, Activated prepaid and now it says user not activated. Took me 20 minutes talking n waiting on phone to get told i would be transfered to sales. It wasn't a good introduction to tpg. Wondering if anyone else has had this happen. Thankyou 👍