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Additional charges from NBN plan

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Level 1a
Hi, recently I was charged for "Credit for NBN non-operational days after  install - 14 days", can you please help me clarify what this is?
3 REPLIES 3
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Moderator

Hi @ivandarmawan,

 

This is a credit for non-operational days, not a charge.

 

Regards,

Karl

 
 
 
 
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Level 1a

Can you help to clarify more on this? Will I get back the credit at the end of the contract?

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Moderator

Hi @ivandarmawan,

 

It has already been applied to your account.

 

Regards,

Karl