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Hello,
Can I cancel a SIM only plan via e-mail? I have called the customer support number and keep being transferred to incorrect number that disconnects. Another time I called the customer officer hung up on me. Would like to get this cancelled ASAP as do not require this plan and will keep being charged.
Thanks
Welcome to TPG Community @EmilyVS!
Are you porting your number to a different provider? Please send us a private message with your customer ID or mobile number.
Thanks!