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Cancel SIM Only Plan

EmilyVS
Level 2

Hello, 

 

Can I cancel a SIM only plan via e-mail? I have called the customer support number and keep being transferred to incorrect number that disconnects. Another time I called the customer officer hung up on me. Would like to get this cancelled ASAP as do not require this plan and will keep being charged.

 

Thanks

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community @EmilyVS!

 

Are you porting your number to a different provider? Please send us a private message with your customer ID or mobile number.

 

Thanks!