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Hi Sir, Madam
Yesterday, I made phone call to cancel my old phone number because I just signed a new plan with new phone number . But your guy canceled my new plan and new phone number instead the old one
I am really unhappy with your service
Today I contacted your team and now I have to wait for a few more days to get new sim card with new phone number.
Hi @0403121891
Our sincerest apologies for the inconvenience.
We tried to search for the account, but can't verify if we are working on the correct one.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
BasilDV